# Frequently Asked Questions About Escape Room Rosenheim > Find answers about Escape Room Rosenheim: how games work, group sizes, ages, cancellations, payment, accessibility, parking, and gift vouchers. Source: https://www.escaperoom-rosenheim.de/en/faq/ · Updated: 2026-10-27 · Provider: Escape Room Rosenheim, Gillitzerstraße 16, 83022 Rosenheim · All pages: https://www.escaperoom-rosenheim.de/en/llms.txt ## What is a live escape game? Your group of 2–8 players steps into a room with 60 minutes to escape. To find your way out, you'll need logic, creativity, observation, dexterity, and teamwork. Beat the clock and enjoy the thrill of solving it together. You might even discover skills you never knew you had. The first step is accepting the challenge—give it a try! ## How much does a game cost? Our prices: 2 players: €120 3 players: €120 4 players: €144 5 players: €165 6 players: €186 7 players: €210 8 players: €232 ## Can I cancel my booking? Yes, but only if you purchased the Flex Option or Flex Option + when booking online. These cost €13.90 or €23.90 per room, respectively. All other bookings are binding and cannot be canceled or rescheduled. Please understand that we cannot make exceptions. ## What if more people want to join our group? No problem—just let us know. You can pay the additional amount on-site by debit or credit card. ## Can I take my phone into the room? No. Phones can interfere with the game. Please leave yours with us or lock it in one of the lockers before you start. ## How long do we have to solve the room? You have a maximum of 60 minutes. Once the 60 minutes are up, the game ends and we'll open the door from the outside to let you out. ## What if our group gets smaller? That's fine, as long as at least two people play—three for Madhouse. Let us know at least one day in advance, and as a goodwill gesture, we'll issue a gift voucher for the difference. ## Can we play with more than 6 or 8 people? Yes. We can split your group across 2–7 rooms, with up to 50 players in total. Each room accommodates a maximum of 6 or 8 players, depending on the room. ## How old do players need to be? There is no general minimum age. We recommend ages 10 and up so players can follow the game. Bloodlust and The Executioner are recommended for ages 14 and up. Players under 14 must always be accompanied by a parent or legal guardian. ## Who should not take part? We advise people with heart conditions, mental health conditions, or asthma against participating. Anyone under the influence of alcohol, drugs, or other psychoactive substances is not permitted to play. Please also read our terms and conditions. ## How much time should we allow for our visit? The game itself lasts up to 60 minutes. Please arrive 15 minutes before your start time so we can introduce the game and explain the rules. ## What should I wear? Wear whatever you feel comfortable in. Your clothing should allow you to move freely. ## Will I need physical strength? No. All our rooms are designed to be solved without physical force. Your brain will get the workout! ## Is the venue wheelchair accessible? Not completely. There is an elevator, but you need to get past five steps before reaching it. Bloodlust and The Artifact can be played by wheelchair users. All other rooms are not wheelchair accessible. ## Can we eat, drink, or smoke at the venue? Smoking is prohibited throughout the venue. Food and drinks are not allowed inside the game rooms, so please leave them outside before you play. ## Can we drop in without a booking? We can't guarantee availability, but a last-minute game may be possible if a time slot is open. Call us at +49 8031 7969360 or message us on WhatsApp at +49 179 4251399. Booking online in advance is the best way to secure your spot. ## What happens if we arrive late? If another group is booked after you, we'll have to shorten your game by the amount of time you're late. Please arrive on time—15 minutes BEFORE your game starts. ## Do you sell gift vouchers? Of course! You can buy them online through our booking system or pick one up at the venue. If you'd like to stop by, please call ahead to make sure someone is there. The venue is staffed only when booked games are taking place. ## What payment methods do you accept? The easiest option is to pay online when you book. Available methods include PayPal, debit card, Mastercard, Visa, and Giropay. On-site, we accept debit and credit cards only. Please note that we no longer accept cash at the venue. ## Can I bring a pet? No. Animals, including dogs, are not allowed at the venue. ## Will we play with strangers? No. Your booking is reserved exclusively for you and your group. ## Is parking available? We don't have our own parking spaces. Please use a nearby parking garage or other public parking. P2 is one option close by. ## Still have a question? Email us at info@escaperoom-rosenheim.de or call +49 8031 7969360.